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Community Corner

Community Update

I spoke to a James from the bolingbrook office 2 weeks ago. He was very rude to me. I requested to speak to a manager. He kept telling me no. I told him I wanted someone else to handle my case. He was very rude. Yelling at me. I tried to explain my discharge 3 times. He kept interrupting me telling me he didn't have time for this, that he had better things to do. He then called back yelling again. I was told by James I would get a phone call from a manager I believe his name was Ian. I never did. I specifically told James I did not want him working my case.. I'm glad my tax dollars are going to use. For someone who works for the state to treat a person like that. I still expect a phone call back from management. I will not stop till I hear back. I'm a hard working person.. I attend school as well. I don't deserve to be treated like this.

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