Pet Supplies Plus: Where Pets are 'Part of the Family'

The local pet supply store stands out as a beacon of hope as its managers say business is doing well despite the economy.

Randy Koster likes to think of his store as an old-fashioned hardware store. That is to say, a place customers can come in for a product and leave with a little know-how from expert employees on the same visit.  Except at Pet Supplies Plus, where Koster is manager, it isn't nuts and bolts — its biscuits and bedding. The store, located along Route 53 next to Culver’s in the Menard’s out lot, is one of the few businesses that hasn't seen a significant downturn in sales because of the recession. Because of that, Koster says the store qualifies as a local success story. “Business is great, even in this economy we have and we are growing. People really don’t skimp out on their pets. They’re part of the family,” he said. Today’s pet owners are …

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