Illinois Tollway Streamlines Process to Contest Violations
Agency’s new online service helps customers contest violations for which they are not responsible, usually when a vehicle is stolen or sold, officials said.
Editor's note: This article was written by Amanda Luevano Vehicle owners who seek to contest tollway violations and fines for which they believe they are not responsible will no longer have to call customer service or travel to the Illinois Tollway headquarters in Downers Grove, officials announced. The Illinois Tollway launched Monday a new online service for contesting violations for which drivers are not responsible, usually in situations where vehicles have been sold or stolen prior to the violation date. Now, customers can contest toll violations at illinoistollway.com, where they will download a form, attach the required documentation and return it to the Tollway for review. Prior to this new process, customers would need to call the…
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